Return & Refund Policy – YourShoper

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We want you to love your purchase! If there's a problem, here's how we handle returns:

1. Return Eligibility

You may request a return if:

  • You received the wrong item

  • The item was damaged in transit

  • You received a defective product

Returns must be requested within 5 days of delivery. Items must be unused, in original condition, and with tags/packaging intact.

2. Non-Returnable Items

  • Customized or engraved items

  • Items bought on final sale

3. Refund Process

Once your return is approved and received, the refund will be processed to your original payment method within 5–7 business days.

4. Exchange

Exchanges are subject to stock availability. Please contact our support for assistance.

5. Contact for Returns

Email us at support@yourshoper.com with your order number and reason for return.

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